Replacement / Exchange Policy

We offer replacements and exchanges to make sure you get the right product in perfect condition.

When You Can Request a Replacement/Exchange

• You received a damaged, defective or wrong item
• Size or fit issue (for eligible products)
• Request must be raised within 5 days of delivery

Conditions

• Product must be unused, with original tags and packaging intact.
• For damaged/wrong items, please share a clear photo/video of the product and packaging while raising the request — this helps us process it faster.

How Exchange Works

• Size exchange: We will arrange a replacement in your requested size, subject to availability.
• Damaged/Wrong item: We will send a fresh replacement at no extra cost.
• If the requested replacement is out of stock, we will convert it into a refund.

How to Request Email [SUPPORT EMAIL] or WhatsApp [PHONE] with your order number, the issue, and supporting photos. We'll take it from there.

Note: Replacement timelines depend on courier pickup and stock availability. We'll keep you updated at every step.